Shipping policy

**Shipping**

- **Where we ship:** United States. (International coming later.)

- **Processing:** orders ship within 1–2 business days.

- **Delivery:** typically 3–7 business days after dispatch via standard carriers. *(confirm with 3PL)*

- **Cost:** [free shipping on all orders / flat $X — confirm]. Any rate is shown at checkout before you pay.

- **Tracking:** you'll get a tracking link by email as soon as your order ships.

- **Issues:** if a package is lost or badly delayed, email support@lucentpet.com and we'll sort it out.